Terms and Conditions

These are the terms and conditions set out by Frisby's Home of English, valid for all bookings made with Frisby's Home of English, Frisby's English School, Frisby's School of English ("we", "us", "the school") by you ("the student", "the course participant").

All enrolments are subject to these conditions, which become legally binding on confirmation of acceptance by Frisby's Home of English. Frisby's Home of English reserves the right to withhold confirmation of an enrolment, at its discretion, if such action is deemed necessary in the interests of the student or the school. Fees must be paid in full before course commencement. No compensation, fee reductions, refunds, credit, additional lessons or extension of the course can be given for: o services or facilities included in the fees and not used o late entry to or absence or early departure from a course o lessons replaced by testing and class allocation procedures on course entry dates o days when schools are closed because of official holidays (25 December, 26 December) Any refunds which are approved can only be made by the office or representative to whom the fees were originally paid.

Frisby's Home of English reserves the right to make fee adjustments as a result of changes in the exchange rates or statutory taxes. Frisby's Home of English publishes regulations to ensure that the courses function smoothly. Acceptance of and compliance with these regulations, and with English law, are contractual obligations on the part of the student. Whenever Frisby's Home of English accepts the enrolment of a student below the minimum age specified for the course or below the age of 16 years, the person enrolling the student accepts responsibility for his or her conduct, security and well-being.

The full amount of course fees is payable 21 days before commencement of the course on receipt of the course confirmation. Bookings made less than 3 weeks before course commencement must be paid in full on receipt of the course confirmation. Any other fees, e.g. for cancellations, must be paid on receipt of the invoice. Bank charges are the student's liability, any charges incurred by Frisby's Home of English are passed on to the student on their arrival and must be paid immediately.

You can cancel your contract with Frisby's Home of English at any time in writing by recorded delivery. Cancellation fees are as follows: up to 60 days before course commencement 10%, minimum 90 Pounds up to 35 days before course commencement 30%, minimum 90 Pounds up to 21 days before course commencement 50% up to 10 days before course commencement 60% up to 4 days before course commencement 70% 3 days or less before course commencement 90% In the absence of a written notice of cancellation, the course fees will be retained by Frisby's Home of English in full.

There are separate terms and conditions for students who need a visa for entry to the UK. Please see "Students who need a visa for entry into the UK". Up until the course commencement it is possible for somebody else to take the course instead of yourself. Frisby's Home of English reserves the right to reject this person if he / she does not meet the course or any legal requirements. The handling charge for this is 50 Pounds. Should there be any other costs, e.g. airport pickup for courses which do not include this service, a separate charge will be made. Alterations to a booking regarding course dates and accommodation can be made up to 14 days before course commencement for a fee of 20 Pounds. Alterations less than 14 days before course commencement incur a charge of 70 Pounds. of English If a student does not comply with the terms and conditions at our school, Frisby's Home of English reserves the right to cancel the contract with immediate effect. The course fees will not be reimbursed. Possible surcharges, e.g. additional airport transfer charges, will be invoiced to the student. Should you decide not to utilize services booked with Frisby's Home of English after the commencement of your course there will be no reimbursement of fees. Should you find fault with the services provided by Frisby's Home of English you must declare your claim to the Director of Frisby's Home of English during your course period. Any claims made after the end of your course at Frisby's Home of English will not be recognized. In the event of a justified claim, the Director reserves the right to make adequate reimbursement., It is each student's responsibility to keep to these restrictions. Non-compliance with these regulations and any costs that might be incurred due to this are the student's responsibility. Please also see "Students who need a visa for entry into the UK". Frisby's Home of English, its Representatives and staff will not be liable for any loss, damage, illness or injury to persons or property however caused. It is the student's responsibility to take out personal insurance against all such risks, including inability to attend or continue a course and insurance for the payment of medical expenses. Circumstances It shall be a fundamental condition of the contract between Frisby's Home of English or its Representatives that neither shall we any way be liable to the student in the event of any contracted service becoming impossible to supply by reason of industrial dispute or any other cause outside their control.

A visa for entry into the UK The above terms and conditions apply with the exception of cancellation and booking alteration rules. If you need a visa for entry into the UK, Frisby's Home of English will send you an invitation on receipt of full payment of course fees. A copy of this invitation will be sent to the British Embassy in your country. Should you not receive your visa, Frisby's Home of English will keep a handling fee of 150 Pounds and return the remainder of your payment less bank charges to you on receipt of the official refusal document from the British Embassy in your country. If you receive your visa and decide not to take your up course at Frisby's Home of English, a report of your absence will be sent to the British Embassy in your country and to British Immigration Authorities.

These conditions of enrolment are valid from 01 January 2008 and are subject to English law. All information is correct at the time of going to press and may be subject to change.